This Privacy Policy describes how Mary O Maker ("we," "us," or "our") collects, uses, and shares information in connection with clothing alterations and custom-made services for Bridal and Formal Wear clients. We are committed to protecting the privacy and security of the information we collect.

Privacy Policy

Effective Date: October 8, 2025

1. Gathered Information

The following types of information may be collected from the client(s) when using our services:

  • Contact Details: Name, mailing address, email address, and phone number.

  • Appointment Details: Dates and times of fittings and consultations.

  • Client Status: Whether you are a bridal, bridesmaid, formal wear, or general alterations client.

  • Event Details:  Date of Wedding, Prom, Special Occasion

A. Personal Identification and Contact Information

B. Financial and Transaction Information

  • Payment Information: Payment card details and billing address (processed securely by a third-party payment processor; we do not store sensitive credit card information).

  • Transaction Records: Details about the services you purchase and the payments made.

  • Measurements: Body measurements and fit specifications necessary to perform alterations or create custom garments.

  • Garment Details: Information about your gown or garment (e.g., designer, style, size, color, material, store location, or website).

  • Custom-Made Details:  Fashion sketches, inspiration photos, sewing pattern drafts of the client’s custom garment, sample or trial garments

  • Photography (Optional): With your explicit consent, we may take photographs of you in your garment during fittings for the sole purpose of tracking alteration progress and ensuring proper fit. These photos are not used for marketing without separate, written consent.

C. Service-Related Information

D. Digital Information

  • Website Usage Data: If you use our website, we may collect IP address, browser type, operating system, and pages viewed, primarily for analytics and to improve our website experience.

We use the information we collect for the following primary purposes:

  • To Provide Services: To schedule appointments, perform alterations, create custom garments, and fulfill your specific service requests.

  • Communication: To contact you regarding your fittings, service updates, and order status, and to respond to your inquiries.

  • Billing and Payments: To process payments for services rendered.

  • Internal Operations: To maintain business records, improve our service offerings, and for quality assurance.

  • Legal Compliance: To comply with applicable legal obligations and resolve disputes.

2. How We Use Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors and partners who perform functions on our behalf, such as payment processing, scheduling software, and website hosting. These parties are contractually required to protect the confidentiality and security of your information.

  • Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend our rights or property, or ensure the safety of our clients or the public.

  • Business Transfers: In the event we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3. How We Share Your Information

4. Data Security

We implement reasonable physical, technical, and administrative security measures to protect the personal information we collect and store against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

If we wish to use photographs of you in your altered or custom garment (including progress photos) for marketing, social media, or portfolio purposes, we will seek your separate, explicit, and written consent before any public use. You have the right to decline or withdraw this specific consent at any time without affecting the service you receive.

5. Client Consent for Photography

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccurate or incomplete personal information.

  • Deletion: Request that we delete your personal information, subject to certain legal exceptions (e.g., for financial record keeping).

To exercise these rights, please contact us using the contact information provided below.

6. Your Choices and Rights

7. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by posting the new policy on our premises and/or on our website (if applicable), along with a new effective date. Your continued use of our services after the changes become effective signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

(650) 255-2870

Mary O Maker